At The Project Book, we want to make your shopping experience seamless and convenient. Below are the details regarding payment methods and shipping to help you better understand our process:

Payment Methods:

1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All card transactions are processed securely to ensure your financial information remains protected.
2. PayPal: You can also use your PayPal account to make purchases on our website. PayPal offers an additional layer of security and flexibility for your transactions.
3. Other Payment Methods: In certain regions, we may offer alternative payment options. These will be displayed at checkout if available.

Order Processing:

1. Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase. Please review this email and contact our Customer Service team immediately if you notice any discrepancies.
2. Processing Time: We strive to process and ship all orders promptly. Order processing typically takes 1-3 business days from the date of purchase. For digital downloadable products, access instructions will be sent to your registered email upon successful payment.

Shipping Policy:

1. Shipping Options: For physical products, we offer various shipping options based on your location. These options will be displayed at checkout, and you can choose the one that best suits your needs.
2. Shipping Fees: Shipping fees are calculated based on the weight, size, and destination of your order. You can review the shipping cost during the checkout process before finalizing your purchase.
3. Delivery Time: The estimated delivery time depends on the shipping method you select and your location. Please note that delivery times may vary due to external factors beyond our control, such as customs processing or unforeseen delays with the shipping carrier.
4. International Shipping: We offer international shipping to many countries. Please be aware that international orders may be subject to customs duties, taxes, or other import fees. These charges are the responsibility of the recipient and will be collected upon delivery.

Customer Service for Payment and Shipping:

If you have any questions or concerns regarding payment methods, shipping options, or order tracking, our dedicated Customer Service team is here to assist you. Please don't hesitate to reach out to us through the following channels:

Contact Information:

• Email: info@projectbookacademy.com

Office Hours: Monday - Friday: 9:00 AM to 6:00 PM (LisbonTime Zone)

We value your trust and want to ensure a pleasant shopping experience at The Project Book. Thank you for choosing us for your learning and shopping needs!